What to Do About Package Theft


Having a package delivered?

Did you know that 13 billion packages were shipped in the U.S. in 2018? That’s according to a Statista report which points out that the number represents a 7% jump over the previous year. There is no doubt that the number of shipped packages will continue to increase steadily, thanks to our growing love of the convenience of online shopping.

What is also expected to grow are the incidences of package theft that take place daily around the country. The figures already stand at 36% of Americans having experienced package theft. One of the main concerns on the minds of consumers is how to handle package theft – both in terms of prevention and what to do after the fact. We will explore both in this article.

Making Your Deliveries More Secure

One of the most important things you can do about package theft is trying to prevent it from happening in the first place. That’s what the Porch Pod smart lockbox and similar devices are all about. You can also:

  • Install home security cameras including a video doorbell camera.
  • Support your community’s Neighborhood Watch program to make the entire area more secure.
  • Consider alternate delivery options for your packages.

If Your Package Is Missing

If you have a security camera system, look through your footage. The cameras may have recorded what happened to your package. If you do not have cameras or the footage is not helpful, then try the next steps.

  1. Check to see whether the delivery person left the package somewhere other than where you expected. Perhaps they felt the package was more secure if left in the garage, by the back door, in a window grill, or hidden by some bushes. Do a thorough search to be sure.
  2. Ask your neighbors. It may be that the package was left at a neighbor’s house in error. Another possibility is that a concerned neighbor saw your package, thought it was vulnerable to theft, and felt it would be best if they kept it safe for you.
  3. If you have tracking information for your package, then double check that the package really was delivered. It may be a case of the courier experiencing an unexpected delay and being unable to make the delivery on the promised day.

Who Should You Report Package Theft To?

The Courier

Carriers, such as USPS, UPS, FedEx, and Amazon offer tracking services for you to monitor your package at each stage of delivery. This can help to minimize the incidents of package theft since you will have a good idea of when to expect the item. If the package ends up missing, however, report it to them and fill out their claim form.

The Seller

Depending on what the item is, large retailers, like Amazon, will most likely send out a replacement for the lost or stolen item once you make the report. They may also assist you with tracking what may have happened to the missing package.

The Police

Regardless of who the seller and courier are or the value of the item, you should always alert the police to the theft. File a police report and encourage neighbors who have also had packages stolen to do the same.

About us:

At The Porch Pod, we make the world’s smartest package safes.  The Porch Pod combines the strength of a rugged weather-proof container with the intelligence of a WiFi-enabled smart lock.  If you’re looking for a way to protect your packages from theft, give our product a look – it may be just what you’re looking for!